Technical Support

Technical support for the Biology Department is provided by the Morrill Science Center Technical Staff, a team consisting of George Drake, Chris Hoogendyk, and Tom Carpenter, who also support Geosciences.

For all technical support questions, please send email to net@bio.umass.edu

This is the best way to reach the technical staff quickly with questions about support in Morrill Science Center, Shade-tree Lab, Clark Hall or for Biology Faculty, Students, and Staff in the Integrated Science Building.

Documentation

• Email
• Calendaring
• Printing to Networked Printers:
  
  • OS X (10.5 and 10.6)
  • Windows
• Connecting to Storage Space on Servers
• Desktop and laptop support
• Network services:
  • User Accounts
  • Connect a Computer to the Network
• Documentation for Biology's Drupal Implementation
• Computational resources
• Privacy and Security
  • Policies
  • Securing Personal Information and Data
  • Remote Access
• System Administration